At Glow and Grow, we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following personal information when you use our website or services:
- Name
- Contact details (email address, phone number)
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order history
- Website usage data (such as cookies and analytics)
Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website, products, and services
- Send promotional emails (only if you have opted in)
Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Payment providers to process transactions
- Courier companies for delivery
- Service providers who help operate our website
All third parties are required to protect your information.
Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Your data is stored securely and only accessed when necessary.
Cookies and Website Data
Our website may use cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings if you prefer.
Your Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of your information
Marketing Communications
You will only receive marketing emails if you have opted in. You can unsubscribe at any time using the link in our emails.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.